Preparing the next headquarters view...
Preparing the next headquarters view...
Customer Workspace is not publicly open yet. Until private access is introduced, customers should use the active public paths for requests, tracking, clarification, and support.
Phase 3 shows the direction without implying the customer portal is live.
Milestones for RFQs, clarifications, quotation notes, and support.
Document access only when visibility rules allow it.
Follow-up details connected to the same customer record.
Requests, quotes, and support stay tied to one history.
The public website begins the request. Gateway preserves it. Workspace operates it. Customer Workspace will eventually continue it with controlled visibility.
Customer learns what HACIEN can support.
Requirement enters the Gateway with a reference.
HACIEN clarifies, sources, and prepares the next step.
Customer follows status, documents, and support through one account history.
Submit the requirement through RFQ intake. HACIEN will keep the request connected through review, clarification, quotation, and follow-up.